Vista SP1 blue screen resuming from hibernate or suspend
Since installing service pack 1 on Vista, my shiny new laptop (Thinkpad T61) has a problem coming out of a hibernated or suspended state. When resuming from hibernation or suspend it’ll give me the BAD_POOL_CALLER error (and automatically reboot) roughly 50% of the time. It’s so bad I’ve stopped using hibernate and suspend entirely.
I found a solution on the lenovo forum, apparently the T61’s UPEK fingerprint reader driver 1.9.2.99 can be responsible. I’ve installed version 1.9.2.111 (download directly from UPEK), but I still get blue screens if I hibernate.
Other drivers known to be incompatible with SP1 are listed on Microsoft KB 948343, but I’m pretty sure I’m not running any of them. Any ideas?
Update (16th May 2008): The problem turned out to be Nortel’s Contivity VPN client. They don’t appear to have released an updated version since SP1 was released. I no longer have a need for this VPN client, so I simply uninstalled it. Problem solved!
While I was trying to get to the bottom of this I read many suggestions. Dodgy memory seems to be a common cause, and this can be checked by booting memcheck and leaving for a few hours.
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Tags: Vista
April 12th, 2008 at 3:34 pm
[obvious]Upgrade to XP![/obvious]
April 25th, 2008 at 4:48 pm
This forum post looks like the same problem, still no solution though:
http://www.technologyquestions.com/technology/windows-vista/214009-problem-event-name-bluescreen.html
Using a laptop without hibernation is like going back to Windows 98 - productivity really suffers!
May 16th, 2008 at 11:29 am
[...] Steve Glendinning « Vista SP1 blue screen resuming from hibernate or suspend [...]
May 18th, 2008 at 6:40 pm
I a experiencing the same issue, I have a Thinkpad T60 with x1400 ATI Graphics, as soon as I installed vista SP1, now sometimes when I start the laptop or it comes back from hibernation the vista login screen shows black horizontal lines and it’s frozen or i start to see the black hotizontal lines and after reboot I get the blue screen of death.
The only think I have it installed besides the OS is the Adobe CS 2 Master Collection. Anyone else in the same boat as me? I tried the link in the comments above but it didn’t resolve the issue.