Comments on: Find the cause of a Vista blue screen

By: Ake

Ake — Mon, 28 Dec 2009 03:19:40 +0000

I had the same problem as the person D who commented they got error 80070002
(Could not open dump file [Mini041809-02.dmp], Win32 error 0n2
“The system cannot find the file specified.”
**** DebugClient cannot open DumpFile – error 80070002)

Can you explain this Steve?

By: Steve

Steve — Thu, 03 Dec 2009 07:15:50 +0000

@Carlos: Netw4v32.sys appears to be your Intel Wi-Fi driver, so you should try updating that to the newest version.

I found this information by just googling “Netw4v32.sys”. This is the top result: http://www.techsupportforum.com/microsoft-support/windows-vista-windows-7-support/229731-solved-bsod-driver_irql_not_less_or_equal.html

By: Carlos

Carlos — Thu, 03 Dec 2009 00:41:07 +0000

Hello Steve,

First, thanks for this. It helped me out a lot! So I was able to complete the steps, I found out the probable culprit was “Netw4v32.sys.”

Now the only thing is I’m not sure what to do after this. Does this have anything to do with a network card?

By: Jennet

Jennet — Wed, 02 Dec 2009 14:53:45 +0000

Hiya steve, just wanted to let you know that i have had no more blue screen since i uninstall the driver & reinstall it again. I downloaded the driver again from a different site. It’s been a week tomorrow since i done this & no problem whatsoever. Thanks.

By: Jennet

Jennet — Thu, 26 Nov 2009 17:59:53 +0000

Ok thanks, i will try that, thanks for the quick reply.

By: Steve

Steve — Thu, 26 Nov 2009 17:55:35 +0000

@Jennet: It’s highly likely that your USB modem driver IS causing the blue screen. If you have the latest driver installed I suggest you replace the ADSL modem with one from another vendor. Preferably one who writes drivers that work!

By: Jennet

Jennet — Thu, 26 Nov 2009 17:52:31 +0000

Hiya steve, did all of the above as you describe & it’s came up adiusbaw.sys (adiusbaw+fc57). I look it up & it said adsl usb driver, that maybe what causing my blue screen. But i check in my device manager & it said the device is working properly & i also update the driver but said it has the right driver for it. What do you think & do you have a solution to the problem. Thanks. I would appreciate it if you could reply & have the answer.

By: Jeffrey

Jeffrey — Thu, 12 Nov 2009 19:32:52 +0000

I have a question, Steve. I am unsure of which Debugging Tools to install. I run Vista 64-bit on AMD Athlon processor.

By: John

John — Sun, 08 Nov 2009 00:34:56 +0000

magic, thank you, tried to do this many times but your explanation was the definitive easy to follow answer.

By: maiku

maiku — Mon, 19 Oct 2009 02:50:07 +0000

I got it to work! I had to move the mini file into my main folder in the C drive. Which for instance would be his bsod file. If it’s not there then it won’t find it and it’ll give you an error.